There will be regular items every pickup and ReCo specials (seasonal items) one or more times per year. Some of the materials we pick up include plastic bags, Styrofoam, textiles, batteries, electronics, latex paint, lightbulbs, kitchenware, and art supplies. See full details of the materials we accept. 

We pickup on your doorstep. Please put all of your canvas bags in the larger waterproof bag and close the drawstring. This will ensure the materials don’t get wet.

You may leave special instructions to our drivers in the member portal.

ReCo provides a 55-gallon translucent bag for members to collect styrofoam, and we ask that you wait to put out your styrofoam bag until it is full. This helps conserve bags!

We have heard from some members it takes too long to fill up the 55-gallon bag or that they have large pieces that don’t fit in the bag.

Now you can skip the 55-gallon translucent styrofoam bag if you like!
♻️If you have a small amount of styrofoam (like one or two small pieces), just put those pieces in your black waterproof bag on pickup day.
♻️If you have one large piece of styrofoam, just set it next to your black waterproof bag on pickup day. Make sure it is in a place or pinned down where it will not blow away.
♻️You can still use the 55-gallon translucent styrofoam bag if desired but wait to put it out until it is full.

We operate in Durham, Raleigh, Chapel Hill, Apex, Cary, Morrisville, and Hillsborough. We plan to expand to other nearby areas soon. So if you currently live outside our service zone, signup for our waitlist by filling out the first page of our customer registration. As soon as we launch in your area, we will let you know.

The ReCollective now also offers a mailback program if you live outside our service zone but within 450 miles of our warehouse.

Yes, we send out both an email and text reminder the day before your monthly service. You may also see upcoming service days in the member dashboard. You can opt-out of this if you like.

We ask that members put out their materials by 7am the morning of their pickup. Our team typically services between 7am and 5pm, but it can be as late as 7pm. 

No, our warehouse is not suitable or set up for members to drop off materials. 

We typically service neighborhoods monthly. In some cases, we may be able to reschedule your pickup, but this means our team has to travel extra miles outside of a planned route. An extra fee will apply to help cover these costs. Please contact help@therecollective.co to request a reschedule. 

We will contact you via email and text on when your day will be rescheduled to. 

Please put out all of your canvas bags, even if they are empty. Our team pre-makes complete canvas bag kits for you for each new pickup.

Keep your 55-gallon translucent styrofoam bag until it is full. 

Yes, if you do not need service this month, just opt out when you receive the text reminder or in the customer portal. Customers that opt out will receive a $5 credit on their account.

For plastic film, textiles, and styrofoam, you may add a BYOB (bring your own bag) for an extra $4 fee. This service can be added to your next pickup through the member dashboard shop. Please only put one kind of material in each bag. We request this bag be 45 gallons or less so that it fits in our cargo van.

YES, you may share your bag capacity — Your friends, family, and neighbors can put materials in your ReCo bags. The one exception we do ask of this is Batteries and Lightbulbs since these are the most complex items for our team to manage. Feel free to share your bag capacity for Plastic Film, Textiles, Styrofoam, ReCo Picks, and more!

We believe that sharing is more equitable for small households and will allow us to recycle the most materials per pickup, which is better for the environment!

Fill up your bags!

Just email us a picture at help@therecollective.co

Do you live in an apartment or condominium? Whether it’s Hard-To-Recycle materials or Food Scraps, ReCo is here to help you recycle more! Learn More.

Please contact help@therecollective.co for assistance.

All our convas bags are labeled with the material type. You may learn more about the materials on our material page. To find out the ReCo pick material for the month reference ReCo pick section. Styrofoam goes in the 55 gallon plastic bag.

When we pick up your hard-to-recycle materials, you can also add Fillaree soap to be dropped off! But it doesn’t stop there – we also pick up your empty soap bags with your recyclables and return them to Fillaree.

Remember to keep the spout and put the closed tight cap and bag in your waterproof ReCo bag for pick up.